Three men, a bracelet and an imbroglio

Are consumers and the retailers they support ever going to get properly clued up on when they can and can’t demand a refund?

03 March 2024 - 00:00

This is the story of a R236,000 tennis bracelet, and the three men brought together in a dispute over it — a Spanish architect on a visit to South Africa, a prominent Johannesburg-based jeweller, and a high-ranking employee of the National Consumer Commission (NCC)...

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