How to make sure you don’t get wiped out in the contract cancellation game

Record your call when you cancel and back that up with an e-mail

25 December 2023 - 09:00

By Wendy Knowler

The Consumer Protection Act allows consumers to cancel a fixed term contract — such as a 24- or 36-month cellphone, gym or vehicle tracking contract — with 20 business days’ notice.

This article is reserved for Sunday Times subscribers.

A subscription gives you full digital access to all Sunday Times content.

Please visit SundayTimes.co.za in your desktop to view our latest subscription options.

Already subscribed? Simply sign in below.

Questions or problems? Email helpdesk@timeslive.co.za or call 0860 52 52 00.